ORDERING INFORMATION FOR BOOKSELLERS 


TERMS & HOW TO ORDER

If you are a business, bookseller, or retailer looking to buy our books, please note our terms:

10 units or $150.00 (retail value) minimum requirement to qualify for discount. POs of $400.00 (retail value) or more qualify for free freight, including associated backorders. We have a backorder minimum of 5 copies. Our return policy can be found here.

To order, you can:

Please note we do not accept EDI orders at this time.

If you are an individual looking to buy our books, please place your order through our web store or consider shopping at your local bookstore.

NEW ACCOUNTS

First orders for new accounts must be prepaid. If you would like to apply for terms, please complete our credit application form and send it to orders[@]arvaaq.com. If you have any questions, please contact our team or your local sales representative.

Click here to download our credit application form.

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SALES REPRESENTATIVES


ONTARIO, QUEBEC, AND ATLANTIC CANADA

Michael Martin & Associates
Michael Martin (trade and gift) and Margot Stokreef (library, trade, and gift)
594 Windermere Avenue
Toronto, ON
M6S 3L8
416-460-7115 • michael[@]martinsalesagency.ca
416-697-5620 • margot[@]martinsalesagency.ca
Heather Roberts (trade)
heather[@]martinsalesagency.ca


BRITISH COLUMBIA, ALBERTA, YUKON, AND THE NORTHWEST TERRITORIES

Louis Anctil Agency
Louis Anctil
7375 Granville Street
Vancouver, BC
V6P 4Y3
604-266-7645 • anctil[@]portal.ca


SASKATCHEWAN AND MANITOBA

Rorie Bruce
737 Montrose Street
Winnipeg, MB
R3M 3M5
204-781-1769 • rorbruce[@]mymts.net



ONLINE STORE ORDERS


SHIPPING

U.S. orders: Please note that tracking is not available for the Canada Post small packet USA air shipping option. We are unable to track these shipments or provide status updates on them after they leave our warehouse. If you require tracking, please select either the Canada Post expedited parcel or Xpresspost option.

 

SALES TERMS

Price and availability information is subject to change without notice. All sales are in Canadian dollars. All sales are final.

 

ORDER INQUIRIES

If there is an issue with your online order such as a damaged book, wrong item or missing items, please contact us at orders[@]arvaaq.com. To allow us to better assist you, please provide your name, contact information and order number with your inquiry. We will get back to you as soon as possible.

 


CONTACT


GENERAL INQUIRIES, RIGHTS & MEDIA INQUIRIES

For more information about our books, media requests, desk copies, rights or permissions, please contact info[@]arvaaq.com.